THOR Industriemontagen GmbH & Co. KG
THOR Industries GmbH & Co. KG is a premium service provider, supplying qualified staff for the household, building, and supply technology sector. The nearly 1,000-strong company is exceptionally dedicated to its employees and in 2013 was named one of the best employers among German SMEs.
Improving staff motivation and retention, sales, and reducing employee turnover. In addition, the previously manually-implemented rewards were to be managed in one central system.
A new incentive system, specially adapted for THOR, with attractive rewards and campaigns.
Advantages for the customer
THOR can concentrate on its core business
and requires less time for incentive
Improves employee motivation
Promotes success-oriented thinking and actions
Personal initiative and independent performance
Commitment and team spirit
To keep employee turnover as low as possible within the company, THOR used monetary and in-kind rewards to honor employees’ outstanding achievements or special occasions. However, the demands on the reward system increased by the sheer number of reward occasions (e.g. overtime, health months, birthdays, weddings, etc.), strong business growth, different target groups, and the associated complexity. The many individual incentive measures had grown considerably and thus increased THOR’s costs.
As a result, THOR started looking for a professional partner for incentive systems and found Magmapool.
A modern, flexible, yet easy to use incentive system was needed so that THOR could reward its employees easily and without too much effort. The short time frame of only 9 weeks in the run-up to Christmas presented a special challenge. In order to meet these requirements, Magmapool’s full-service system netcentive® was specially adapted for THOR, its employees, and their needs. Personal discussions and advice about the possibilities and objectives guaranteed close coordination of the joint project. It was completed by the stipulated deadline through very professional collaboration. Magmapool manages operation of the portal as well as the incentive program, supported by ongoing consultancy services.